General

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Q: What type of massage do you offer?

A: We offer therapeutic massage focused on relieving muscular tension, improving mobility, and supporting overall physical function. Our approach is targeted and results-oriented.

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Q: Is this a relaxation massage?

A: No. Our treatments are therapeutic, focused on addressing tension, discomfort, and movement limitations rather than on general relaxation.

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Q: What should I expect during my first visit?

A: Your therapist will discuss your needs, areas of tension, and any relevant health information. The treatment is adapted based on your comfort and response.

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Q: Do I need to disclose medical conditions?

A: Yes. You must disclose any injuries, medical conditions, medications, or physical limitations to ensure a safe and appropriate treatment.

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Q: Does massage therapy replace medical treatment?

A: No. Massage therapy supports well-being and physical comfort but does not replace medical diagnosis or treatment.

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Treatment & Comfort

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Q: Will the treatment be painful?

A: Some techniques may create a strong therapeutic sensation, but pressure is always adjusted to your tolerance. Communication during the session is encouraged.

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Q: Can I ask for more or less pressure?

A: Yes. Pressure is always adjusted to your comfort level. Open communication is encouraged throughout your session.

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Q: What areas can be treated?

A: Treatment can focus on specific areas such as the neck, shoulders, back, hips, or other regions based on your needs.

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Q: Do you offer a full-body massage?

A: Treatments are tailored to your needs and may focus on specific areas rather than full-body sessions.

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Q: What should I wear?

A: Since massage therapy uses oil, you will be asked to undress to your level of comfort. You will be properly draped at all times, and only the area being treated will be exposed.

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Q: Can I stop the treatment at any time?

A: Yes. Your consent is ongoing, and you may stop or request adjustments at any time.

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Before Your Appointment

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Q: Should I do anything before my appointment?

A: Stay hydrated, avoid heavy meals immediately before your session, and be ready to discuss your needs and any relevant health information.

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Q: Should I arrive early?

A: It is recommended to arrive a few minutes early to ensure your session starts on time.

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Booking & Policies

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Q: Can I book online?

A: Yes. You can book your appointment online at any time.

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Q: What is your cancellation policy?
A: A minimum of 12 hours’ notice is required. Cancellations made within 12 hours of the appointment or missed appointments may be charged the full session fee.

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Q: What happens if I arrive late?
A: Your session time will be reduced to respect the next appointment. The full session fee still applies.

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Q: Can I reschedule my appointment?
A: Yes. You can reschedule online, respecting the 12-hour notice policy.

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Payment & Insurance

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Q: What forms of payment do you accept?
A: We accept credit, debit, and cash. Payment is due at the time of service.

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Q: Are taxes included in your prices?
A: Yes. All prices include applicable taxes.

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Q: Do you provide insurance receipts?
A: Yes. Receipts are provided for insurance purposes. Coverage depends on your individual plan.

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Aftercare

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Q: What should I do after my massage?
A: Drink water, avoid intense physical activity for the rest of the day, and allow your body time to recover. Gentle movement, such as walking, is recommended.

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Q: Is it normal to feel sore after a massage?
A: Yes. Temporary soreness or sensitivity may occur, especially after deeper therapeutic work. This typically resolves within 24 to 48 hours.

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Q: What helps reduce soreness after treatment?
A: Hydration, light stretching, and applying heat can help. Avoid overloading the treated area.

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Q: Can I work out after a massage?
A: It is recommended to avoid intense workouts on the same day. You can return to normal activity the following day based on how your body feels.

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Location & Practical Info

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Q: Where are you located?
A: We are located in Ahuntsic, Montreal.

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Q: Is there parking available?
A: Yes. Parking is available at the back of the building.

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Q: Where is the clinic located inside the building?
A: The clinic is located downstairs.

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New Clients

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Q: Do you accept new clients?
A: Yes. New clients are welcome and can book directly online.

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Still have questions?

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Book your appointment online or contact us to learn more about therapeutic massage at our clinic in Ahuntsic, Montreal.